Delivery Infomation

Sample Shipping

All sample boxes cost the same to ship. Your samples are free – you just cover a flat $15 shipping fee.

Every sample box is sent with tracking through Sendle, and most are delivered within 2–4 working days. If you haven’t received a tracking number, please get in touch with our team.

Please note, samples can’t be returned once they’ve been delivered.

Automatic Shipping Calculations

We ship Australia-wide and use multiple couriers to get you the best price.

In most cases, shipping is automatically calculated at checkout — just enter your address and your shipping cost will appear. Once shipping is paid, we’ll provide you with an estimated delivery date and a tracking number (where available).

If you’re not happy with the shipping quote, you’re more than welcome to organise your own freight. Just give one of our team members a call and we’ll help set that up.

Rural Areas

Shipping for rural areas can be a bit tricky. Australia’s big and freight prices can jump around a lot.

If shipping isn’t automatically calculated at checkout, it just means our system can’t accurately work it out for your address. No worries at all – just give one of our team members a call and we’ll sort it for you.

All we’ll need is your address and what you’re planning on ordering. Once confirmed, we’ll send you a custom shipping invoice.

Pick up from our warehouse

All orders are welcome to be picked up from the warehouse if you’d like to save on shipping.

Once your order is placed, you’ll be given a pickup code when it’s ready. Our warehouse is located in Brisbane.

Please allow 1 business day for us to get your order ready before you come to collect it. For same-day pickups, please call a member of our team to check what’s possible.